Terra Set

1. Where do you ship, and do you offer international delivery?
We ship to most locations within Egypt. International shipping is available to select countries; however, additional fees and extended delivery times may apply. Please contact us to confirm availability for your location.

2. How long does delivery take?
Delivery times vary depending on your location and the product. In-stock items typically ship within 5–7 business days, while custom or made-to-order furniture may take 4–8 weeks. Estimated delivery times are provided during checkout.

3. What are the shipping costs?
Shipping costs depend on the size of the item, delivery location, and shipping method. During checkout, you’ll see a detailed breakdown of shipping charges. For large furniture items, we may offer flat-rate or free shipping promotions.

4. Do you offer assembly services with delivery?
Yes, we offer assembly services for an additional fee in select areas. If this service is available for your order, you’ll see the option to add it during checkout. Our delivery team will ensure your furniture is assembled and placed in your desired location.

5. What should I do if my order arrives damaged?
If your order arrives damaged, please contact us within 48 hours of delivery. Provide photos of the damage and a description of the issue. We will arrange for a replacement, repair, or other resolution as quickly as possible.

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